Privacy Policy

Last updated: January 1, 2025

SeniorCover ("we", "us", "our") is committed to protecting the privacy of our clients. This policy describes how we collect, use, and safeguard your data when you access our website SeniorCover.info and use our matching services for retirees.

1. Information We Collect

1.1 Information You Provide

• Full name
• Date of birth
• Contact details (email, phone)
• Mailing address
• Health and lifestyle information relevant to plan matching

1.2 Information Collected Automatically

• IP address
• Browser type and version
• Access times and pages visited
• Device identifiers

2. How We Use Your Information

We use your data to provide personalized plan matching services, process your inquiries, improve our offerings, and communicate updates relevant to retirees. We may also send you service-related notices.

3. GDPR Compliance

Under the General Data Protection Regulation (GDPR), residents of the European Union have the following rights regarding their personal data:

• Right of access: You may request a copy of the data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete data.
• Right to erasure: You may request deletion of your data in certain circumstances.
• Right to restrict processing: You may ask us to limit how we use your data.
• Right to data portability: You may request your data in a structured, common, and machine-readable format.
• Right to object: You may object to processing based on our legitimate interests.
• Right to withdraw consent: If we rely on consent, you may withdraw it at any time.

To exercise these rights, please contact us.

4. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to recognize your device, remember your preferences, and analyze site usage.

• Strictly necessary cookies: Essential for the website to function.
• Performance cookies: To understand usage patterns and improve our service.
• Functional cookies: To remember choices you make.
• Targeting cookies: To provide content relevant to retirees’ needs.

You can manage or disable cookies in your browser settings. Please note that disabling certain cookies may affect site functionality.

5. Data Sharing and Third Parties

We do not sell your data. We may share information with service providers who assist with website operations or to comply with legal obligations.

6. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, or loss. Access is limited to authorized personnel.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Retention periods may vary based on the type of data.

8. Contact Information

If you have questions about this policy or wish to exercise your rights, please reach out:

SeniorCover
1 Raffles Place, #01-01 One Raffles Place, Singapore 048616, Singapore
Phone: +6582915528
Business ID: S3302971A

Alternatively, use our contact form for assistance.