Your Questions Answered

Frequently Asked Questions

Browse answers to the most common queries about our retirement insurance matching service in Singapore.

What is SeniorCover’s insurance matching service?
SeniorCover connects retirees in Singapore with reputable insurers, comparing policies to find coverage that suits your health profile, lifestyle preferences, and budget without any direct fees.
How do I start the matching process?
Complete our online form with basic personal details and retirement goals. Our team reviews your information and sends tailored quotes, typically within 2–3 business days.
Can I compare multiple quotes?
Yes. SeniorCover provides side-by-side comparisons of plans, highlighting differences in benefits, premiums, and coverage limits so you can make an informed choice.
Is my personal information secure?
We use industry-standard encryption and strict data protection policies to ensure your personal and medical information remains confidential and is only used to match you with suitable policies.
Are there any fees to use SeniorCover?
Our matching service is free for retirees. We receive referral support from insurers so you can access tailored options without any direct charges.
Can I update my information after submitting?
Yes. You can log in to your SeniorCover account or contact our support team to adjust your coverage preferences or personal details at any time.
How do I know if a policy is right for me?
Our advisors provide clear summaries of policy terms, exclusions, and applicable waiting periods. We highlight key points to help you choose a plan aligned with your health needs and retirement budget.
What is the typical response time?
After submitting your request, expect an initial response within 1–2 business days. Detailed quotes follow once we confirm your requirements.
Can I cancel a matched policy?
Cancellation policies vary by insurer. We advise reviewing the terms, waiting periods, and any fee structures before making a final decision.